Responsibilities:
A Subject Matter Expert functions as a mentor to front line service experts in
handling customer issues, provides troubleshooting guidelines and handle escalated
customer concerns.

Requirements:
• Completed at least 2 years of college
• Above average communication skills
• Excellent written communication skills
• Has familiarity with computer applications and processes
• Has at least 1-2 years experience in Technical Support program
• Prior experience in handling leadership positions where people
management and training are practiced
• Has an extrovert personality that finds energy in being around people and thier
interest
• Has a proactive disposition in Agent-Customer interaction

• Applicants must be willing to work on graveyard shifts, shifting/rotation of
schedules, working on holidays, working on weekends and rendering overtime.
• Applicants should be Filipino citizens or hold relevant residence status.
• Applicants must be willing to work in LIBIS, QUEZON CITY

Responsibilities:

• Carry out all activities in a manner which will contribute to the achievement of individual and team Key Performance Indicators (KPIs).
• Ensure correct implementation of HR policies for personnel management and recruitment.
• Together with the rest of the HR team, perform recruitment/placement activities including test administration, scheduling/conducting interviews and making recommendations regarding suitability of candidates for employment.
• Recommends potential sourcing strategies.
• Manage records/reports of new hires and their endorsement to appropriate HR group requiring these inputs.
• Respond to all enquiries in a timely and accurate manner.
• Manage administrative reports as instructed and maintain deadlines.
• Manage employment contracts and pre-employment requirements.
• Manage all data concerning (but not limited to) work hours, recruitment summary and their analysis in a timely and accurate manner.
• Manage proper filing of pertinent documents.
• Assist employees with their day-to-day concerns and issues.
• Initiate process improvements
• Communicate with clients (internal and external) in such a way as to ensure efficient support and positive relations.
• Manage recruitment staff reporting to the position so as to effectively train, evaluate, motivate, delegate and monitor their activities.
• Keep immediate superior informed of any performance issues.
• Ensure that members of staff reporting to this position are fully aware of their individual objectives.

Requirements:
• At least 10 years human resource management experience
• Strong knowledge in multiple HR disciplines (pref. with sourcing & recruiting, employee relationship, legal, etc.)
• Proven ability to build relationships of trust with Sr. management
• Working knowledge of HR systems, sourcing strategies, technology, and statistical techniques
• Ability to influence leaders and team members of differing viewpoints to create positive outcomes
• Strong verbal and written skills
• With broad knowledge of the different sourcing and branding, screening and selection strategies
• Ability to manage multiple, complex, on-going projects
• Knowledge of business technologies and metrics
• Knowledge of call center business
• Behavioral Interviewing Certification
• With strong background in Talent Acquisition and Talent Development.
• With BPO experience is also preferred.

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Accounting Manager

Responsibilities:

Be part of a major business expansion in our Accounting and Financial Services group. As an Accounting Manager, you will be handling tasks and transactions related to:

Overall in-charge of the monthly closing process and communication of financial information to corporate accounting
Responsible for Philippine office’s regular corporate reporting to Head office based in Virginia Beach, US
Reviews and manages local government-mandated reports including taxes and legal entity licenses
BOI/BIR/PEZA- reporting
Accomplishes annual external audit requirements
Oversees and ensures timely & accurate processing of Philippine payroll
Overall responsible in designing and implementing necessary internal control policies and cash management

Requirements:

Candidate must possess a Bachelor’s/College Degree /Accountancy or equivalent, CPA is a plus
At least 3-5 years supervisory or 2 years managerial experience. Experience in working for a BPO company is a plus
Willing to work on a midshift/cyclical shift
Familiar with SOX internal control procedures/requirements
Can express one’s self fluently in English
Dynamic
Excellent analytical skills

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Web Developer

Responsibilities:

Track and maintain work requests assigned by Internal Application Support Manager
Assist team members and development team when technical expertise is needed
Apply application changes from the development teams to production environments for external-facing applications
Apply application updates and upgrades to production environments for applications supported
Develop customizations to Onyx and custom applications as required
Ensure applications comply with Company policies and standards

Requirements:

Strong understanding of application design and development principles, including source code management, code promotion, and security management
Experience with the following programming languages/platforms: AJAX, ASP, ASP.NET, C++, C#, Javascript, PHP, Perl, Visual Basic, XML, XSLT.
Experience with the following applications and operating systems: Joomla, Apache, Windows, and FreeBSD
Good written and oral communication skills
Strong technical documentation skills
Proven analytical and problem solving abilities
Willingness to work outside normal hours for troubleshooting, emergency support, and system maintenance tasks

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Database Administrator

Responsibilities:

Track and maintain work requests assigned by Internal Application Support Manager
Assist team members and development team when technical expertise is needed
Apply database changes from the development teams to production environments for external-facing applications
Administer and monitor production database servers
Work with development teams to test needed Microsoft service packs/hotfixes for SQL Server prior to updating production database servers
Applying SQL Server updates and upgrades to production database servers
Work with Network Support Team for capacity planning on production database servers
Ensure database servers and databases comply with Company policies and standards

Requirements:

Strong understanding of database structures, theories, principles, and practices
Working technical experience with designing, building, installing, configuring and supporting database systems including SQL Server 2000/2005/2008, Transact-SQL, stored procedures, DTS packages/SSIS, triggers, views, performance monitoring, administration (backups, viewing SQL logs, managing jobs, managing users roles and permissions)
Strong understanding of application design and development principles, including source code management, code promotion, and security management
Good written and oral communication skills
Strong technical documentation skills
Proven analytical and problem solving abilities
Willingness to work outside normal hours for troubleshooting, emergency support, and system maintenance tasks

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GRAPHIC DESIGNER /

TEAM LEADER

This position will lead the design effort for the websites and

online projects. Must be familiar with user-interface and

information architecture principles. Responsibilities with

include producing designs, prototypes, and various graphics.

Work with existing staff to build mockups and prototypes,

establish and create style guidelines and style documents as

project deliverables. Design and implement creative designs

and graphics using HTML and CSS

QUALIFICATIONS:

• Visual and interface design skills, conceptualization and

animation

• Excellent knowledge of the following: Adobe Photoshop,

Dreamweaver, HTML, CSS, Flash, Action Script, Adobe

Illustrator, Adobe InDesign

• Graduate of Bachelor of Fine Arts or any related course

• 3 years experience in design of web and printing

• Must have experience in creation of print design material,

interface design, creation of illustrations and animations

• Team handling experience is required

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PHP Developer – 25-35K

We are looking for a seasoned, battle-hardened and passionate senior PHP Developer to take on a challenging role and join an exciting development team in our Manila offices. The role will be to contribute directly to an existing e-commerce web application delivering a high-performance system to users in Asia. Working with the latest open-source technologies, this role will also involve developing in a distributed computing environment and developing and implementing middle-tier software to integrate with third-party services.

SPECIFICALLY YOU WILL:

Work closely with business managers, User Experience experts, Technical lead to design application solutions
Apply development expertise to everyday development
Communicate constantly, usefully and precisely
Provide reliable estimates for technical work
Work with QA leads to ensure timelines are met and risk is mitigated
Deliver high-quality components that meet all project environments
Write quality documentation
And anything else that is thrown on your desk!

WHAT YOU NEED:

Three (3) to five (5) years experience in PHP, minimum 5 years software development experience
A degree in Computer Science or Engineering
Advanced understanding of object oriented programming and other structured programming principles
Competent in Javascript and the use of Javascript frameworks (JQuery)
Competent in the use of database systems primarily MySQL
Competent in developing/deploying software in a Linux production environment (scripting, etc)
Extensive experience debugging code and diagnosing problems in production systems
Experienced with creating high availability and scalable systems
Demonstrated knowledge of version control tools (e.g. SVN, CVS)
Must be comfortable developing new systems as well as maintaining an existing legacy PHP web application.
Have skills in other languages considered an asset (Java, etc)
Experience working with online gaming systems is desirable
Candidates must be comfortable with providing development time estimates and meeting the deadlines at all costs
Can work independently
Must be proficient in English

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PHP Drupal Developer – 30-35K

The PHP/Drupal Developer’s role is to implement web-based solutions with a particular emphasis on developing for and maintaining Drupal systems.

SPECIFICALLY YOU WILL:

Support the business in maintaining dynamic web sites.
Participate in creative brainstorming
Research user requirements through discussions with key stakeholders.
Produce prototypes to communicate user interactions and design ideas.
Validate designs with customers.
Work with the Software Development team to ensure correct implementation of designs.
Apply user interaction principles, helping the end users meet their goals
Maintain a good understanding of target audience and industry UI trends
And anything else that is thrown on your desk!

WHAT YOU NEED:

3 – 5 years experience developing PHP Web-based applications.
Experience of using PHP based frameworks such as Zend, CodeIgniter or Symfony.
In-depth experience of using Drupal/CMS to build Dynamic Websites
Excellent knowledge of Drupal CCK (Content Creation Kit) and themes.
Experience creating custom Drupal modules
Hands-on production experience with HTML, CSS, JavaScript and JQuery or similar Javascript Library.
Knowledge of Caching Technologies like Memcache or Varnish advantageous.
Demonstrated ability to debug front-end and server side applications.
Strong understanding of the SDLC
Good understanding of software design principles
Good understanding of PHP and Apache deployment/configuration.
Demonstrated knowledge of version control tools (e.g., CVS / SVN).
Strong attention to detail
Ability to work both collaboratively and with limited supervision.
University degree in Computer Science or related field.
Strong English skills (verbal and written).

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QA Team Leader – 45K

The QA Team Lead is responsible for managing all aspects of the testing services provided from their business office. Managing a small team of resources, the QA Manager will be responsible for ensuring that testing services are provided for projects that range from the delivery of payment processors to the rapid creation and delivery of micro-sites and landing pages. Although this is a management level role, it is expected that the bulk of work undertaken will be hands-on testing, assisting their team members in the execution of their daily duties. The QA Manager will also work in collaboration with the Director of Quality Assurance as well as other QA Managers within the global testing services group to help implement new or improve upon existing processes and practices to ensure that our software products demonstrate the quality and polish the company stands for. This is a key responsibility within the business, providing end to end QA support for all associated projects, ensuring that their teams can collaborate effectively with business stakeholders, project management and engineering teams in the planning, preparation and executing of manual and automated testing services across the release pipeline

SPECIFICALLY YOU WILL:

Own and manage the testing services provided by their team, ensuring that best practices are being followed and that a high level of service is being maintained
Work with the Director of QA and other key stakeholders to implement and enhance existing processes and procedures
Lead a small team (1-3) of QA Engineers in the execution of their duties
work with their team to deliver manual services for agreed projects in the pipeline as well as to liaise with global automated testing resources for relevant testing needs
Provide mentoring and career development for their teams
And anything else that is thrown on your desk!

WHAT YOU NEED:

Three (3) to four (4) years in Testing / QA, with at least 1+ years managing staff
Bachelors degree in related discipline (Computer Science, Information Systems etc)
Excellent soft skills such as reporting, communication etc.
Excellent verbal skills, must be English speaking
Experience with performance, stress and load testing
Experience creating and maintaining automated test scripts
Strong knowledge of Quality Center
ISEB qualified (preferably to Practitioner Level)
Experience with automated testing (functional and/or non functional) is preferred
Prior exposure to gaming or gambling software is preferred
Prior exposure to the testing of payment systems such as Visa, NetTeller, Click2Pay etc. is preferred
Prior exposure to the effective testing of micro-sites and landing pages
Strong English skills (verbal and written)

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QA Analyst 30-35K

The role of the QA Analyst is to help the software development team achieve quality and performance goals. The aptitudes required for this are an inquisitive, proactive mind and a genuine interest in technology and/or online games. The QA team is responsible for testing what the development team creates, not only at the end of the project but throughout the entire process, to ensure that the end product is of the highest quality possible and that it incorporates the functionality intended before it is delivered to the client.

The day to day duties of the QS Analyst involve finding defects that someone previously missed by either performing specific steps (as outlined by the QA Team Leader) on the latest version of the online system and also by using their own imagination. At any one time the analyst could be handling multiple tasks with varying degrees of priority and keeping up with fast-paced schedules.

SPECIFICALLY YOU WILL:

Review requirements and designs
Develop and execute comprehensive test cases
Report on test lifecycle progress
Champion process improvement
Develop comprehensive test plans that explain the test strategy for a project
Log bug reports with attention to detail
Alert team to emerging issues and concerns
Set test schedules and communicate schedules to stakeholders
And anything else that is thrown on your desk!

WHAT YOU NEED:

Bachelors degree in either Computer Science, Computer Engineering or related Engineering discipline
Ability to understand written Chinese will be a very strong asset for this position, but not a requirement
Two (2) years experience testing sports/casino betting online applications and/or 2 years minimum personal experience betting on sports/casino
Two (2) to three (3) years experience in software QA methodologies and technique
Experience with performance, stress and load testing
Experience creating and maintaining automated test scripts
Prior exposure to the testing of payment systems such as Visa, NetTeller, Click2Pay etc. is preferred
Excellent English communication and interpersonal skills

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SharePoint Developer / SharePoint Technology Administrator

-Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology or equivalent.

-Equivalent experience (3-6 years) in Software Engineering or some related subject.

-Fluent English skills, verbally and written a must.

-Practical experience with the following languages / applications:

-Net 2.0 or higher, SQL Server 2005/2008, SharePoint Designer, Microsoft Office SharePoint Services (MOSS), Visual Studio 2005/2008, MS Windows XP/7 (client & server), MS Office 2007, Visual Basic, C#, VB.Net, HTML, XML, ASP

-Knowledge of MS Exchange and Directory Services

-Knowledge of the SharePoint Application Definition Designer to register Line of Business (LOB) applications.

-Knowledge about Excel Services and the Web Services architecture of SharePoint and how to interface from external apps.

-Knowledge of the backend SharePoint System Administration environment preferred.

-Strong understanding of software development methods, standards and processes.

-Strong understanding and knowledge of computer systems and programming methods.

-Microsoft or other software certifications a plus.

-Strong interpersonal and project management skills.

-Good problem solving and analytical skills.

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Credit and Collections Manager: 150K+

Qualifications:

· Management experience of4-5 TL and up to 50 agents

· Minimum 2-5 years’ experience as business to business collections manager

· Must be for a multinational/blue-chip company

· Working with a Multi-million dollar portfolio

· Thorough understanding of AR and Collections Metrics

· Education –Finance or Economics or accountancy

· Ideally will have been a collector at some point in their career

· Standard people mgmt. exp

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Position – Global Process Manager (AGPM) – Billing & Invoicing

v Duties & Responsibilities:

Owns operational result delivery for billing & invoicing – indirectly manages remote service teams to ensure that targets are being achieved.
Owns completeness of desktop procedures – ensures that procedures are always up to date and are being adhered to.
Provide consistency across service teams in the delivery of global process specific services, ensuring processes and procedures are implemented and maintained.
Act as the key relationship point for AFS with our client in respect of billing & invoicing activities – maintain strong partnership with the client GPM.
Provide input into client billing & invoicing strategy (client is strategy owner)
Implements process and provides recommendations to ensure that processes are in line with best practice. Highlights process risks to client – where applicable
Ensure that the services provided by the services team are continually improved and evolved to meet business requirements.
Ensure that internal controls standards are achieved in compliance with the afs/client contract to achieve a “satisfactory” rating on all internal and external audits
Ensure that customer’s data privacy can be achieved.
Act as owner for client “In Take” relating to billing & invoicing activities.
Act as “solutions architect” to on-board all new billing & invoicing activities in line with client expectations and in line with best practice.
Global escalation point of contact to our client for billing and invoicing.

v Skills and Experience:

7-10 years minimum, strong financial management experience within a large multinational type organisation
Strong management experience in the area of billing & invoicing is desirable.
Experience within an operations, contact/call centre or shared services environment
Proven ability of driving change and leading global transformation projects within a dynamic organisation
Strong strategic skills – ability to take the client’s strategy and translate this into an effective operating model.
Project Management of multiple medium-risk/size projects across multiple sites with a strong record of success
Process Management background would be beneficial
Very strong communication skills: team building, conflict resolution, stakeholder management, negotiation & decision making
Extensive experience in reporting to Executive Leadership, preparation of presentations & delivery
Ability to lead, manage & motivate team efforts
Customer centric
Technology savvy
Experience in leading large scale operating model transformation to contact/call centre or shared services environments
Fluency in English is essential
Proficiency in the use of MS Office packages

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We have urgent need for Multilingual Customer Service Specialists in full time.

Position: (Bilingual Accounts)

·Customer Service Associates
·Technical Support Specialist
·Technical Helpdesk Technicaian
·Interpreters/Translators
·Accounting Staff / Manager
·Document Specialists
·Business Processing Officers

Language Spoken Required:

·Japanese
·Mandarin
·Korean
·Spanish
·German
·Thai
·Cantonese
·Portuguese
·Swedish
·Dutch
·Norwegian
·Arabic
·Australian
·French
·English

Requirements:

·Must be fluent in your possessed language.
·Must be fluent in English Communication skills.
·Must be University Graduate/Degree Holder.
·Willing to work in Pasay, Makati, Taguig, Alabang, Quezon City and Others,
·Amenable in Shifting Hours.
·Available at anytime for Interviews.
·Willing to start asap.
·Tourist/Working VISA (non-native)

Salary: PHP 30,000.00 – P90,000.00

Starting Date: ASAP

You can send your most updated resume for perusal.

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Unix Systems Administrator

Qualifications:

- at least 2 years min. working experience In Solaris Administration

- Must have a good to excellent English communication skill

- Amenable to work in night shift.

- Can work in Bonifacio Global City , Taguig City

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Unix (Solaris) Systems Administrator Team Lead

Qualifications:

- Must have a minimum of four years experience in Solaris Administration

- With people handling skills

- Amenable to work at night and shifting schedule.

- Must have good English and analytical skills

- Willing to work in Bonifacio Global City, Taguig.

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TREASURY ANALYST – FRONT OFFICE

TREASURY

Overall Job Objective:

Reports to the Treasury Team Lead – Front Office and performs day to day cash management, foreign currency trading, money market investment, external borrowing, cash flow forecasting and foreign currency exposure forecasting and hedging activities, and administration for subsidiaries covered under the Manila shared services center
Each front office treasury analyst will be assigned to one or more countries supported by SSC. The analyst is expected to be the cash management practice and foreign currency management regulation expert for the country/ies they are assigned too.
Managing the bank account activities and banking relationships for the subsidiary/ies they are assigned to.
Provides treasury support and communications to local subsidiaries finance organization, SSC, and Corporate Treasury

Typical Duties and Responsibilities:

SAP – electronic bank statement processing and cash management duties, using treasury module in SAP to record, track and analyzing treasury activities including investment, borrowing, intercompany finding, foreign currency trading (spots, forwards and options) and cross currency interest rate swap transactions
Target Balancing controls for bank accounts in various banking system, currencies and countries
Daily Cash Position Setting and depending on the positive or negative balance of daily ending cash position, execute Money Market Investment or External credit facility borrowing, or intercompany cross boarder and/or cross currency borrowing or lending activities
Weekly Cash Flow Actual updates and rollovers within cash flow forecasting using SAP liquidity management, bank statement processing and resources planning tools
Monthly Cash Flow Forecast preparation including collecting financial information from subsidiaries, reviewing budget or other financial planning data and preparing accurate cash flow forecast on a rolling 12-month base. Monitoring the accuracy of forecast through forecast to actual data comparison and continuously improving the forecast accuracy
Assisting with Treasury key performance indicator (KPI) metrics preparation
Ad hoc tasks for treasury project or normal business requirements

Key Competencies/ Skills:

Must Have

Act with integrity and confidentiality

Good organization and planning skills, with an ability to work in a fast moving environment keeping focus on deadlines and tasks
Fluency in English
Good accounting knowledge
At least 2 years of treasury experience in cash management and/or treasury transaction execution or settlement

Desirables

Treasury experience in cash flow forecast, foreign currency exposure forecast and risk management
Accounting knowledge related to financial derivative trading, mark to market and hedge accounting management
SAP system knowledge including A/P processing, cash management, treasury transaction system and business intelligence (BI) reporting
Experience dealing with international counterparties, foreign subsidiaries and/or foreign headquarter offices
Project implementation experience or share service center experience

Experience and Qualifications:

Strong previous experience
Cash Management
Payment processing and treasury transaction dealing and settlement
Knowledge of banking on line systems electronic bank statement processing and general understanding on cash management practice and banking environment (especially in Asia and Australia/New Zealand)
Proactive self starter and team worker, with strong communication, analytical, administration and computer skills
Attention to detail
Banking qualification, ACT and/or University Degree in Business, Finance or Accounting would be an advantage but not essential.

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Accounts Payable Team Lead

Responsibilities:

Reports to the Accounts Payable Manager. He/ She coordinates, controls and approves the activities of invoice accounting and payment to suppliers for the assigned, and ensuring a proper debt accounting and its cancellation.

Requirements:

Accounting Graduate
CPA is a plus
At least 3 years Accounts Payable experience preferably with a multinational organization
With experience leading a team
SAP experience
Fluent in English

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Accounts Receivable Analyst-OTC

Responsibilities:

Reports to the Accounts Receivable Team Lead. He/ She supervises and administers the Collecting Process and Credit Administration, in order to ensure the availability of funds derived from sales.

Requirements:

Business Course Graduate
Relevant work experience preferably with a multinational organization
Fluent in written and spoken English
Accounting and tax knowledge
Good negotiation and analytical skills

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PROJECT MANAGER/S (max budget is 100K gross only)

Qualifications:

Strong Knowledge in Windows Servers, General knowledge in Network
At least 5 years experience in IT Operations Management,
May have performed any of the ff roles : IT Manager, Service Delivery Manager, Program Manager
Strong communications skills , written and spoken
Will be in charge in mentoring and assisting in resolution of high level issues either in a management or technical capacity
Will be in charge of people management for staff including career planning and operations improvement
Will handle project operations, including day to day operations and stakeholder communication
Will be in charge of executive reports
Will assure team and business goals are met
Will be in charge of day to day customer management
Will be in responsible of achieving the operational and financial objectives including the projects P&L

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ASSOCIATE SYSTEMS ENGINEERS

Qualifications:

Exposure to Microsoft Technologies, primarily Microsoft Windows Server, and Microsoft Exchange
Basic working knowledge and understanding of AD, WINS, DHCP, DNS
Basic working knowledge of Windows clustering and load balancing (WLBS)
Some knowledge of networking and TCP/IP
Some knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers
Management & Monitoring tools e.g. CA TNG
Helpdesk tools such as CA Service Desk, Remedy or Clarify
Citrix administration skills an advantage
1-2 years working in the IT industry in a server administration role, preferably with IT outsourcing experience.

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SYSTEMS ENGINEERS

Qualifications:

Exposure to Microsoft Technologies, primarily Microsoft Windows Server, and Microsoft Exchange.
Basic working knowledge and understanding of AD, WINS, DHCP, DNS
Basic working knowledge of Windows clustering and load balancing (WLBS)
Some knowledge of networking and TCP/IP
Some knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers
Management & Monitoring tools e.g. CA TNG
Helpdesk tools such as CA Service Desk, Remedy or Clarify
Citrix administration skills an advantage
3-5 years working in the IT industry in a server administration role, preferably with IT outsourcing experience.
A solid understanding and adherence to the ITIL framework

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SYSTEMS ENGINEER – CITRIX

Qualifications:

Extensive knowledge of Citrix Technologies, primarily XenApp.
Good working knowledge and understanding of Windows Active Directory, DHCP, DNS
Good working knowledge of networking and TCP/IP
Broad level of knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers and clustering.
Management & Monitoring tools e.g. CA TNG
Able to plan, generate, install, or repair a system or major sub-system (e.g. Client/server system installation, infrastructure support applicant), and lead to improved client understanding and self-sufficiency
3-5 years working in the IT industry in a server administration role, preferably with IT outsourcing experience.
A solid understanding and adherence to the ITIL framework

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SYSTEMS ENGINEER – MESSAGING WINAPP

Qualifications:

Experience in operating systems including Windows 2003/2008
Experience supporting Microsoft Exchange or Lotus Notes/Domino in an enterprise environment at the server level
Good working knowledge and understanding of AD, WINS, DHCP, DNS
Some knowledge of basic networking and TCP/IP
Some knowledge of Enterprise applications including IIS, Web filters, SQL, ISA, Mail filters, Proxy Servers
Some knowledge of server environment backup tools such as ArcServe, Legato Networker, Tivoli Storage Manager, Netbackup
Antivirus software including eTrust, Symantec, McAfee
Management & Monitoring tools including Unicenter TNG, Compaq Insight Manager, IBM Director
Remote support tools including PC Anywhere, Terminal Services/RDP, Citrix, RCO, VNC
Helpdesk tools such as UniCenter Service Desk, Remedy or Clarify

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RECRUITMENT ASSISTANT

RESPONSIBILITIES:

- Conduct end-to-end recruitment: sourcing, test administration, scoring and interpretation, initial interview and deployment

- Coordinate with different government agencies and event organizers for job postings and job fairs

- Source for other online recruitment sites and update job vacancies

- Other tasks that may be assigned by the immediate superior

REQUIREMENTS:

- Must be a graduate of BS Psychology, Human Resource Management, Behavioral Sciences, or its equivalent

- With at least 2 years of thorough work experience in recruitment and placement

- With good communication and interpersonal skills

- With pleasing personality and can handle pressure

- Male/Female, not more than 28 years old

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Hindi CSA

Must be fluent in the HINDI language.
Should have a strong HINDI accent everytime she’ll pronounce an English word.
Should be able to understand and speak English.
Aggressive and very enthusiastic since this is an outbound campaign even though there’s no selling involved.
Can start ASAP
Must be proficient in using a computer.
Call center experience is not required but a plus.
Outbound Sales experience not required but a plus.

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Australian CSA

Must be fluent in the English language with strong Australian accent.
If not with an Australian accent, the candidate must have solid experience handling an Australian project.
Native Australians are welcome to apply or those who have lived or studied in Australia.
Must be proficient in using a computer.
Can start ASAP
Outbound Sales experience not required but a plus.
Call center experience is not required but a plus.

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Systems, Web, and Network Manager – Ayala Avenue, Makati City area (Php100,000.00)

Position Summary

As the Systems, Web, and Network Manager, you will have global responsibility for OAM’s voice and data infrastructure. This position will be managing systems that run our telephony and call center business as well as internal and customer facing systems. In this position, you will be a key business partner in driving business strategy and success.

The candidate will lead IT department operational planning, including innovation, planning projects, organizing the allocation of resources, and coordination of IT with the overall strategic plan of our company’s business. Execute and participate in the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCSs, operating systems, hardware, software, and peripherals. Benchmark, analyze, report on, and make recommendations for the proactive improvement and growth of the systems, web, and network infrastructure.

We are a Linux shop and expertise in open source / Unix products is essential. But we also use Microsoft products so this experience is also needed.

Position Requirements:

Excellent written and verbal English skills and the ability to communicate effectively with all levels of the organization and business
4 year university degree graduate, ideally in Computer Science, Information Systems, Engineering
Minimum 4 years management and at least 7 years of hands on experience designing, implementing, and managing voice and data solutions
Ability to handle multiple projects and tasks, make decisions and solve problems while under pressure
Willing and able to work a flexible schedule (Nightshift / Dayshift)
Willing and able to be on call as necessary

Technical Requirements:

Strong knowledge of Linux, Unix, or similar type open source environments (server side)
Strong knowledge of open source technologies (Firewall / SSL)
Strong knowledge and experience managing and deploying Asterisk / Vicidial VoIP solutions
Strong knowledge of Network Security principles
Strong knowledge of networking fundamentals, router and switch configuration, IP Planning (TCP/IP, NAT, DNS, SMTP, HTTP, SSL)
Must possess hands-on experience with a wide range of Cisco LAN and WAN platforms
PHP / MYSQL experience is a huge plus but not required

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Graphic Designer
Responsibilities:
• Performs advanced graphic design, desktop publishing and publications development and media relations programs and activities
• Excercise artistic skills in conceptualizing, designing and laying out visually appealing graphic materials
Requirements:
• Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Art/Design/Creative Multimedia, Advertising/Media or equivalent.
• Required skill(s): Adobe Creative Suite, Photoshop, GoLive.
• Preferred skill(s): HTML, rich text media.
• Required language(s): English.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably 1-4 Yrs Experienced Employees specializing in Arts/Creative/Graphics Design or equivalent.
• Job role in Graphics Designer or equivalent.
• Understanding of direct marketing basics
• Proactive, team player, problem solver
• Ability to juggle multiple projects and meet deadlines
• Detail oriented

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Production Control Management

REQUIREMENT
AGE 25-30 YEARS OLD
FEMALE MUST
SKILLS
Experience in production inspection
Production schedule monitoring and management
Product delivery management

Location
Can work in Laguna Technopark

Working Hour
Monday to Friday 8am to 5pm
Sat alternative

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Cantonese Customer Service Representative (P&G)

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Japanese Interpreter / Translator

Requirements

• Candidate must possess at least a Bachelor’s / College Degree in any field
• Male or Female not more than 40 years old
• Preferably JLPT Level 2 and above
• At least 1 year of work experience in the related field is required for the position
• Willing to work in Binan, Laguna
• Can start Immediately
• Attractive remuneration awaits for the qualified candidate

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English CSA CSR

This is going to be for a graveyard shift account because they’ll be calling for a US campaign going to offer/ sell some products. Below are the requirements for the job:
• Above- Average/ Excellent English communication skills
• Aggressive/ Enthusiastic/ Lively
• Sounds pleasant on the phone
• Should have at least 6 months call center experience in an Outbound campaign doing Sales or 1 year Inbound experience with upselling
• Should be flexible when it comes to schedule
• Willing to work on a graveyard shift
• Can start on July 18, 2011
• Salary: Basic is 13000 plus a non- taxable allowance of 4200.

*** Commissions will be given once they’re already in Operations based on their performance on top of their basic and non- taxable allowances.
•

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Job Title: – Technology Support Engineer
Reporting To :- SDTE
Technical Support Engineer
Job Description

Job Purpose, Background and Key Responsibilities:

- Unattended installation of Workstations using Microsoft / Third party applications, Software, MS Security Patch & Anti Virus Management on Desktop side.
- Undertake daily / ad-hoc activities as per laid down procedures and policies
- Installation and configuration of Avaya phone along with troubleshooting knowledge.
- Responsible for Hardware / Software / Media Tapes inventory management as per procedures.
- Responsible for meeting the BU SLA
- Work as a shift supervisor in a particular shift and is responsible for the complete shift operations
- Responsible for generating of daily report for a particular shift
- Responsible for closure of Problem Tickets/Service Requests within SLA in a particular shift
- In all Severity (related to production) issues, interfaces with different groups (e.g. SPOCs, Help Desk, Network, Server, Voice Teams etc.) to get the resolution for a particular problem
- Responsible for Coordinating with External Vendors as and when required for H/w related Issues
- Maintains recurring internal reports.
- Performs other duties as assigned.
- Assist in maintaining LAN / WAN / Voice infrastructures
- Responsible for coordinating with Wintel/network and Voice core teams in implementing the site level Change Control
Request
- Responsibilities of coordinating with External Vendor to technical issues of the internal customers in the area of PCs and Server Hardware, LAN, WAN, Operating systems, VOIP telephony and configuration issues.

Person Specification

Knowledge/Experience:-
- Candidate must be Microsoft / Cisco Certified Professional (MCP,SA or SE / CCNA)
- Candidate must have fair knowledge of LAN / WAN communication technology, networking protocols and routing protocols / Voice IP telephony
- Knowledge of Microsoft XP, Applications Installation & Avaya IP configuration is mandatory
- Knowledge of Microsoft Active Directory, Switches & Routers config will be preferred
- Candidate should have knowledge of Email systems such as Lotus Notes or Microsoft exchange

Competencies/Skills:
- Candidate should be a self-starter, with excellent interpersonal, trouble shooting, problem solving and analytical skills
- The candidate must possess good communication skills (Spoken and written)
- Strong customer handling skills
- Involved into complex environment handling
- Ability to work independently or no supervision
- Ability to manage multiple tasks
- Strong desire and flexible attitude toward working and interfacing with a multitude of resources, internal and external, to implement solutions.
- Detail and customer service oriented
- Must have Passion for timely delivery of services with high standard of quality
- Good understanding of Call center operational issues
- He should have process orientation
- He should be detail oriented and a strong team player
- Should have an experience of Support with an understanding of support processes in a call center
Qualifications & Work Experience:

- Candidate must be B.E. / B. Tech / 3 Years Diploma / Graduate with 2-3 years of experience.

Desirable: Experience in Call center environment with certification in MCSE / CCNA / ITIL Foundation
Salary Range : 25000 to 35000 PHP

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Country HR Manager

Overall Job Purpose
Provide commercially focused, proactive, professional and timely HR support and advice to the Business Leaders and management team to enable the business to achieve & exceed its targets.

To develop and deliver people management strategies which support the business’ overall strategic aims and objectives. Contribute at both a strategic and operational level to identify HR priorities and recommend appropriate solutions which support business aims plus providing a customer-focused commercial HR service.

Ensure that good working practices are fostered and that the business is compliant with legislation and all Company policies and procedures and best practice. Ensure that the business has adopted a robust recruitment and retention strategy and ensure robust succession planning for the business.

Accountabilities
• Work closely with the senior management team to develop and implement key business strategies to meet the key business objectives
• Develop and implement a HR strategy/plan for the business in conjunction with the senior management team
• Develop and maintain effective business partnership relationships with key stakeholders within the business
• Support line managers to manage and develop their people effectively by providing accurate, professional and timely advice and support
• Ensure people management skills are developed in the business by providing coaching and training where appropriate
• Provide accurate, professional and timely advice to line management on any and all employee relations issues
• Ensure performance management tools and practices are implemented and developed within the business, including annual appraisals and personal development plans
• Manage the HR team, ensuring that practices are consistent and provide development and coaching support to direct/indirect reports where appropriate
• Provide technical HR support to bids, business wins and acquisitions particularly those involving TUPE transfers and large scale recruitment
• Oversee the starter and leaver process, ensuring that all new starters attend Company induction training (all management starters attend a HR induction) and all leavers attend an exit interview, the results of which are analysed and reported to the senior management team along with recommendations for action
• Ensure that all legal as well as audit & compliance standards are adhered to across all arvato contracts
• Ensure the necessary background checks are conducted
• Ensure the probationary and regularization process is adhered to
• oversee the overall payroll process inclusive of new starters, leavers and changes to employment/personal details for the monthly and fortnightly payroll
• Develop and maintain an effective partnership with the Employee Forum ensuring consultation and communication practices are effectively adopted
• Ensure that employees are kept informed and updated on key business and organisational issues
• Develop and communicate country specific policies in line with the parent company standard
• Gather and analyse market data to ensure the competiveness of the business’ compensation and benefits package, making recommendations where appropriate
• Review and maintain employee reward and recognition schemes to improve employee engagement and retention
• Assist with the annual salary review process
• Provide regular management information and statistical data on KPIs to the senior management team, monitoring trends and providing recommendations where appropriate
• Oversee the annual Personnel File Audit and ensure resulting actions are implemented
• Ensure that the HR part of the Intranet is updated as appropriate
• Ensure the confidentiality and integrity of all information held on HR files, both manual and electronic in accordance with Data Protection legislation
• Attend monthly compliance meetings and report back on HR compliance issues
• Actively participate in any arvato wide HR initiatives either driven by the HR Team or elsewhere in the business e.g. employee surveys
• Support the resolution of any employment tribunal claims by working closely with the relevant managers and Company solicitors

Skills & Knowledge
• Educated to degree level (or equivalent)
• Preferably a member of a HR professional body
• Proven experience in a senior HR generalist role within a service environment
• Ability to demonstrate experience in a wide range of HR issues relating to recruitment, retention, training and development and employee relations
• Demonstrate excellent interpersonal and communication skills, with the ability to influence and challenge at all levels
• Ability to prioritise workload, competing objectives and customers
• Proactive and professional approach, an individual that is focused on achieving results
• Customer focused with the ability to support the business to ensure management are able to exceed business objectives
• Ability to demonstrate drive and determination to succeed
• Ability to demonstrate a pragmatic and commercial approach
• Able to demonstrate high integrity and trustworthiness
• A confident trainer and presenter
• Proven experience in line managing individuals
• PC literature, Microsoft Office

Key Success Factors
• Provide timely and accurate HR support and advice to management across various contracts
• Support management and senior level recruitment
• Effective management of employee relations issues
• Manage the shared service HR & Recruitment Function
• Effective Employment Tribunal management
• Reduction of employee turnover / attrition
• Improved employee engagement and retention
• Development of management skills and succession planning
• Implementation and ongoing performance management of employees including appraisals

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The Role : Head of Finance
Location: Manila – Philipines
Contract Type: Permanent
Salary: Competitive + bonus + bens

Duties & Responsibilities
• Supervision of the local finance team
• Preparation of the annual accounts & first point of contact to the local auditors
• Management of regulatory, legal and tax related matters
• Business Planning as part of our growth initiatives and ongoing business development activities
• Cost modeling and pricing support as part of responses to tenders
• Preparation of monthly forecasts, month-end accounts and yearly budgets
• Preparation and analysis of monthly management reports
• Risk Controlling & Compliance Management
Skills & Experience
• University degree in Finance/Controlling and/or diploma as fully qualified accountant
• Strong and proven background in Accounting and Controlling
• BPO experience preferred, but not essential
• Strong analytical skills, and skills in business modeling/planning
• Proficient skills in SAP, Excel and Powerpoint

We have a new requirement. Pls send us some profiles urgently.

Pls do a through screening of the profiles. I would like to see only good profiles.

WFM – MIS Lead (2 positions) – Overall 4-5 years experience. With minimum 1.5 to 2 years experience in MIS role. Salary – 25K to 35 K.

MANPOWER CAPACITY PLANNING

WFM- Work Force Management (MIS Executive) in Chennai. The incumbent will be responsible for the following Duties Staffing and Scheduling Manpower, Capacity planning, Scheduling and Forecasting. knowledge in the generation of call forecasts using heuristic data Responsible for daily/monthly/weekly staffing, scheduling and roistering of agents to the shifts To modify staffing effectively for the day and current week based on actual arrival patterns, ensuring sufficient coverage at all times to deliver contractual requirements consistently. Planning Responsible for preparing – Manpower & call capacity plans for the Participate in weekly/monthly,

Job Description – MIS resource – Amex POS process
Job Title: Operations Analyst
Team Size: 1
Reporting To: Manager, Operations
Job Description

Job Purpose and Background/context: To manage MIS/ WFM activities for the Process.

Key Responsibilities:

? Real Time Adherence Monitoring
Daily/ Weekly/ Monthly MIS updation
Monitors inbound call volume, handle time and other critical staffing metrics to ensure service levels and efficiency goals are met. Monitors performance metrics on non voice activities as well.
? Analyze daily performance indicators and encourage awareness and performance improvements
? Build and ensure a culture of accountability, integrity and respect
? Participate in various projects and continuous process improvement activities.
? Suggest Automation of various activities carried out within the MIS function.

Person Specification

Knowledge/Experience:
? Graduate with 2+ yrs of relevant work experience
? Should be open to working in night shifts & on weekends.

Competencies/Skills:
? Strong Performance management abilities
? Strong Team Player
? Strong execution skills with focus on clear, realistic action steps and timeliness
? Excellent knowledge of Ms Excel and PowerPoint
? Strong Verbal and written communication
? Ability to work effectively in ambiguity, shifting priorities and multiple deadlines.
? Possess excellent interpersonal skills.
Qualifications:

Essential: Graduate

Desirable: Graduate with 3 – 5 yrs of relevant work experience

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Position: Business Process Designer (Technical)

Position Objective:

This role will involve the design and implementation of operational processes in a service center focused BPO environment using a process design and administration toolkit based on MetaStorm’s BPM Product suite in combination with MS Dynamics CRM. This role is expected to working closely with the operational process design team as well as with subject matter experts of all operational units and to be the bridge between IT and Transformation /operations and IT.

Responsibilities:

Ø Design, Implement, test and publish business processes to a global operations
Ø Bridge operational requirements with technical capabilities
Ø Actively promotes Company goals and mission to the representatives
Ø Builds and Maintains good relationships with Client, Operations and Transformation Team.
Ø Demonstrates ability to effectively communicate with Senior Management and Executive Staff.
Ø Key representative of Business unit both internally and externally.

Skills and Experience:

Ø At least 3 years of experience designing and implementing business processes
Ø Detailed working knowledge of MetaStorm BPM (or similar) and all M/S office programmes
Ø Detailed working knowledge of design and use of relational data bases based on MS SQL Server
Ø Working knowledge of IT Application development based on Microsoft’s DotNet Framework
Ø 3rd Level qualification desirable.
Ø Excellent interpersonal and communication skills
Ø Self starter with the ability to contribute to results driven team environment
Ø Keen attention to detail. Decent level of numeric, literacy and presentation skills.
Ø Excellent analytical and problem solving ability
Ability to respond to stressful situations in a constructive and professional manner

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Job Title
Finance Business Process Anlst/Sr Anlst/Cnsltnt – BuenosAires
Job Description
This position will support global visioning, design, realization, implementation, and maintenance of the Finance Master Data in the global template.
Key responsibilities include:
1. Identify, prioritize, and implement new functionality and enhancements to the SAP global template to drive efficiencies and best practice
2. Provide on-going maintenance support to the global template for the Finance Master Data sub-process
3. Provide ongoing maintenance to Bank Master Data / IBAN Number verification maintenance for European payments. The resource must be willing to learn and become proficient in TGBR (web based Software for Bank Master confirmation) and IBAN Generator Software (comprehensive training will be provided by G&NACOE)
4. Support the requirements of Sarbanes-Oxley and country legal and statutory requirements
5. Provide on-going process and technology support to maintain the integrity of the global template, including Global Chart of Accounts, Global Cost Center Hierarchy, Global Profit Center Hierarchy, Global Bank Master, and Global WBS Elements.
6. Responsible for integration points between other process teams (e.g. FTS, OTC, and BW)
7. Ensures that the global template follows corporate financial policies.
8. Knowledge of SAP FICO modules is desirable – General Ledger & Fixed Assets would be preferable though knowledge of other areas in FICO will also be considered acceptable

The above will be integral to support the company’s near term business and strategic objectives:
1. Providing consistent data to drive reporting and analysis at the region, platform and global level
2. Increased transparency, and consequently, improved auditing capabilities
3. Support for shared service center functionality
4. Improved Financial consolidation

Desired Experience/Education:
• Minimum of two years SCJ or equivalent experience, with work experience in accounting preferred.
• SAP and global template experience preferred
• Good written and oral communication skills
• Demonstrated initiative, creative thinking, and problem solving abilities
• This position requires a highly detailed, motivated, customer service-oriented and self-sufficient individual
• Good organizing, planning, prioritization and multiple task management
• Bachelor’s Degree in Business or Accounting preferred
• International travel may be required

Virtual candidates located in Buenos Aires or Manila may apply for this position.

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L3 UNIX Build Administrator

Provide high-level build and design knowledge and experience for UNIX based servers and workstation infrastructure. Assisting with projects on optimization of the infrastructure and operations (new tool and process introduction, tool upgrades).

Role:
• Participate to the design phase for project requiring Unix/Linux environment.
• Write all documentation (HDS, Build script, test script, executed build script, executed test script) required for qualified UNIX/Linux server environment.
• Write all documentation (Design Specification, Build script, test script, executed build script, executed test script) required for qualified Compute tools environment (e.g. High Availability & Scheduling).
• Build the Unix/Linux architecture based on documentation listed above
• Transfer support of those new infrastructure to the run team
• Write Work Instruction (WI) if necessary
• Feedback ideas for improvement of UNIX/Linux Corporate image releases and associated build/test documentation templates.
• Optimize servers utilization, optimize backup, optimize storage, minimize network use
• Assist in the day to day activities of the local Infrastructure environment

Technical requirements:
• Hardware : SUN (V490, T2000, X4200), HP, SAN (HDS 9990), NetAPP (FAS3020, FAS3050)
• Operating Systems: Solaris 10 + Solaris Zones, Linux Red Hat
• Disk Mgt : Symantec Veritas Storage Foundation
• High Availability: Symantec Veritas Cluster Server
• Scheduling: Tivoli Workload Scheduler
• Back up: Symantec Netbackup
• Database: Oracle 10g
• NIS & DNS
• Monitoring: SiteScope
• Application : ClearCase, IDEAS, FLEXLM, Opsware
• Network
• Understanding the TCP/IP networking model
• Creating system dumps for DR
• Troubleshooting services/connectivity/NIS/DNS
• Patching
• NIS administration
• Samba
• Advantageous:
• Solaris volume manager
• Veritas File system and Volume Manager
• SUN Management Centre
• SRS Net connect experience
• UNIX shell and Perl scripting
• OPSWARE Tool
• Sun cluster, Veritas cluster experience
• Remote management on RSC and LOM interfaces
• HP-UX 11 and above experience
• Oracle Linux

Essential experience/Qualifications:
• Proven interpersonal, written/verbal communication, organizational and leadership skills
• Ability to maintain leading edge skills in a rapidly changing environment

Eligibility Requirements:
• English – spoken/written
• Experience with server or storage technologies

Any experience in the following roles is also advantageous:
• UNIX administrator, UNIX operator, HP-UX Administrator, LINUX Administrator, Project Manager, Technical Architect, Data centre technician

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Level 3 WINTEL System Administrator
Job Description
To provide advanced to expert support for a Microsoft Windows based server infrastructure within one of Merlin’s Infrastructure support teams and support a global server farm, they will be expected to join project teams for optimization of the infrastructure and operations (deployment and usage of new tool and process introduction, software tool upgrades)

Requirements:
Windows W2K, W2K3 server management experience, including awareness of Citrix and Terminal Services Good understanding of Microsoft ISA / SQL / WSUS server solutions Good understanding of Microsoft Exchange environments I.T industry certifications MCP MSCE TCP/IP Other
HP SAN / NAS experience respected
Technical Environment

Ms Windows 2000 server & Ms Windows 2003 Server Ms Windows ISA / WSUS / SQL environments Terminal Server & Citrix Support for Metaframe XP Presentation Server 4.0 and/or 4.5 Symantec Veritas Net backup restores and monitoring Anti-Virus Server protection Good understanding of TCP/IP based networks HP ProLiant hardware experience respected Dell hardware experience respected

Network configuration:
• NIS administration
• Understanding the TCP/IP networking model
• Creating system dumps for DR
• Troubleshooting services/connectivity/NIS/DNS
• Patching
• NIS administration
Advantageous:
• Remote management experience respected
• Advantageous:
• LINUX and UNIX experience respected

Summary of Responsibilities

This will include but not be limited to the following:
• They will solve usual advance to expert issue with Microsoft Windows Server technology, classify and escalate other issues to other senior team members on site or refer to on call,
• They will be responsible for resolving all issues at HW and OS level on our Microsoft Windows based server farm and operate our support tools like NAGIOS, WSUS and similar tools
• They will lead projects on server support activities (tool deployments, tool upgrades).
• Act as central point of contact for P1 escalations and management of the inbound problems tickets
• Run Team meetings, produce meeting notes
• Complete service documentation
• Provide service updates to staff associated with the service
• Update Incident tickets

Working Environment
• Fluent spoken and written English is vital within this role
• Independent working but taking the goals of the team
• Multi Cultural organization (all around the globe)
• Global user community

Qualities Required for the Role:
• Ambitious
• Ability to work within a large team
• Interact with other staff
• I.T focused

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WINTEL ASP Design / Build Engineer
Job Description
To provide advanced to expert support for a Microsoft Windows based server infrastructure within one of Merlin’s Infrastructure support teams and support a global server farm, they will be expected to join project teams for optimization of the infrastructure and operations
Working within a global team aligned to our client and there Healthcare IT ASP business initiatives and customers installations.
This team’s key deliverables are:
1.) Align with HC-IT engineering teams to design and document new products for future installations. Recommend design changes to improve deployment cycle times and reduce support costs.
2.) Work with HC-IT project managers to scope new hosted customer installations. Design and build to required scope.
3.) Engage with internal IT teams to collaborate, trend capacity usage and plan new infrastructure offerings.
4.) Provide seamless transition to the support teams, which includes documentation for support of the customer installations.

Summary of Responsibilities
This will include but not be limited to the following:
Technical design and documentation of named customer installations Build and configure the virtual and physical servers to the approved speciation Design and support many multi-shared infrastructure farms (VMware / Citrix) Ingrates support to align to global team

Reporting Responsibilities
Reports to: Line Manager
Other relationships: Daily service management from their service Team Leader
Service relationship to Customer Service Manager
Requirements
• Minimum 3-4 years Windows 2003/2008 Server admin experience Excellent oral and written communication skills Excellent interpersonal/teamwork and leadership skills Time management Self-motivated Able to multi-tasks and change to demands Focus on quality Delivery I.T industry certifications MCP MSCE TCP/IP
• Other
• Desired Technologies
• Microsoft Windows 2003 & 2008 Server
• Oracle Enterprise Linux 5
• Red Hat Enterprise Linux 4 & 5
• HP-UX
• HP VMS
• VMware ESX 3.5 & 4.1
• Citrix XenApp 4 & 6
• HP Servers / equipment
• HP Opsware
• Technical Environment’s
• Ms Windows NT 4.0/2000 server
• Ms Windows 2003 Server & 2003 native mode AD Citrix Support for Metaframe XP Presentation Server 4.0 and/or 4.5 Awareness of Xen App 5 Symantec Veritas Net backup restores and monitoring ESX VMWARE Knowledge Sophos Server protect Antivirus Good understanding of TCP/IP based networks HP ProLiant hardware experience respected
• Dell hardware experience respected

Network configuration:

• NIS administration
• Understanding TCP/IP networking models
• Creating system dumps for DR
• Troubleshooting services/connectivity/NIS/DNS
• Server Security Patching

Advantageous:
• Site scope monitoring respected
• Opsware awareness respected
• Remote management experience respected
• LINUX and UNIX experience respected
• Working Environment
• Fluent spoken and written English is vital within this role Independent working but taking the goals of the team Multi Cultural organization (all around the globe) Global user community Financial results driven organization ITIL 2.x, PMBOK and Six-Sigma Methodology used Qualities Required for the Role Ambitious Ability to work within a large team Interact with other staff Self Motivated
• I.T focused
Additional Information
Working hours will be determined by a shift pattern (Monday to Friday, including Public holidays), which will be based on shifts Requirement for Weekend working will be in-line with service needs and rewarded in accordance

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Bilingual Representatives

RESPONSIBILITIES:

The Bilingual Representative will make an outgoing call to the country assigned to him based on his language proficiency and will conduct surveys and/ or set- up an appointment and/ or entry data. No selling required.

REQUIREMENTS:
• Candidate must have reached at least 2 years in College or possesses at least a Bachelor’s/College Degree in any field.
• The candidate should be ambitious and very willing to learn.
• He/ She must be fluent in the English language and must also be fluent either in Mandarin or Hindi.
• Must have at least 6 months of working experience in any industry is required for this position.
• Applicants must be willing to work in Ortigas Center,Pasig City.
• Must be very aggressive and has a pleasant personality.
• Willing to work under pressure and under minimal supervision.
• Willing to go on shifting schedule.
• Should be computer literate.
• Full-Time positions available.
• Filipino citizens and foreign nationals are welcome to apply.
• Monthly gross compensation P35000 (inclusive of the language premium and other allowance)

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English CSR

Job description for Customer Support Representative (CSR) – English
Profile :
• Graduates with 0.5 to 2 years experience.
• Experience on Microsoft Office Suite preferred.
• Strong communication & analytical skills
• Ability to gain knowledge quickly
• Good Key board skills

Responsibilities :
• Work with team leader and Execute Project plan
• Process implementation and update the same with any changes.
• Responsible for recording, tracking and working on MIS.
• Process Completion and preparation of process documentation
• Adhere to agreed SLAs and meet the targets

Essential : Willing to work in shifts
Salary Range : 15000 to 22000 Pesos per month (all inclusive ) Night shift differential and overtime pay paid as applicable.

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Gladys Anne Roque
Dencom Consultancy & Manpower Services
Unit 3009, City Land Pasong Tamo Tower, 2210 Don Chino Roces Ave. Makati City
Tel. No. 813-69-77 | Fax No. 728-43-51 | Mobile No. 0916-641-0948 / 0923-9834014
Website: www.dencomphil.com Email Address: gladzroque@gmail.com

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Dr. Ma. Christina Warde Andrade (N.D.)
Estate & Financial Planning Advisor
Globe: 09055306063 / Sun: 09235742092 / 09997788378 / PLDT: 7740890
Email: christie_axa@yahoo.com / christie.inc@gmail.com

Our Company is a Promodizer of different products/services. Meaning, different companies pay us to promote there products as alternative to advertising on television.

We are looking for 30 people who wants to market different products using the non-traditional advertising. One of which is at the internet.

You could do it part time or full time.

you dont need to be at our office everyday. Twice/thrice a week 2- 3 hours is ok.

P15,000-20,000/month

NO EXPERIENCE NEEDED, WE PROVIDE FREE TRAINING!

If interested, Kindly send a txt msg with your NAME, AGE, LOCATION, FREE SCHEDULE

ex. Juanito Guttierez, 23, QC, every mon-wed-fri

SEND TO 0948-716-1471

~~~~~CALLS WILL NOT BE ENTERTAINED!~~~~~

Please wait for your schedule of orientation.

MR.ANGELO FRANCO

0948-716-1471

NO EXPERIENCE REQUIRED WILLING TO BE TRAINED (FREE TRAINING)AND WILLING TO START AFTER THE ORIENTATION AND TRAINING ORIENTATION

Schedule of orientation & training

MONDAY 2pm-4pm to 6pm and 6pm to 8pm
TUESDAY 2pm- 4pm to 6pm and 6pm to 8pm
WEDNESDAY 2pm-4pm to 6pm and 6pm to 8pm
THURSDAY2pm- 4pm to 6pm and 6pm to 8pm
FRIDAY 5pm to 7pm and 7pm to 9pm
SATURDAY 5pm to 7pm and 7pm to 9pm

LOOK FOR MR. ANGELO FRANCO

What to expect from the Orientation Seminar?
? company background.
? product knowledge.
? business operations.
? how much income you will be paid.
? trainings provided by the company.
? how to be paid working part time or full time.

Requirements:
-Bring pen and paper (for taking down notes)
-own computer w/ internet connection(advantage)
-resides around metro manila
-willing to be trained for free
-willing to go to our office at San Juan for orientation
(Near Greenhills)

- You can do this part time while at home using the internet or at our office.

Open for all candidates:
College students
Undergraduates
Highschool level
People with or without degree
NO experience is needed.
Start as soon as you’re trained (for free)

Your days of work will be Mondays to Fridays,8am to 4 pm.

As for nanny and house maid,we offer 600 gbp per week and 85 gbp weekly allowance.
And as for driver,we offer 750 gbp per week and 100 gbp weekly allowance.

Benefits:
Free feeding
Free accommodation
24 hrs internet browsing
Tax free Wages

Home address Borough High Street SE1 1GA, london

* Bachelor Degree Holder in Accountancy, Management Major in Accounting
* Must have at least 2 years of working experience in Accounting and Book keeping
* Proficient in MS Applications such as MS Word, Excel and Power Point
* Knowledge in Philippine Taxation: Withholding Taxes, Value Added Tax, Income Tax et.al is an advantage
* Possesses initiative and drive to excel
* Strong analytical, interpersonal and organizational skills, results-driven, quality conscious and detail individual who can work in a team.

Knowledge of: accounting general principles, procedures, and practices of record keeping, including file maintenance, preparing of billing, follow-up and receiving payments, or making calculations; and basic arithmetic including addition, subtraction, multiplication, and division to make simple calculations; business telephone etiquette; and filing methods to accurately maintain and retrieve records.

Ability to: post figures to various manual and ledgers, manual documents, and records accurately; reconcile work and balance amounts accurately; read computer printouts which cross reference information by row and column; use mathematical schedules to make calculations; define problems, collect information, establish facts, and draw valid conclusions to resolve miscalculations; organize and analyze information collected for claims, supervisor’s information, public inquiry, and other departments; compile and interpret data using various records; read and understand correspondence and procedures; follow oral and written instructions; write and print legibly, clearly, and uniformly to record information; file information alphabetically, numerically, and chronologically accurately; organize work in step-by-step order; maintain confidentiality of information; deal with public and employees tactfully; type and/or key in information accurately on forms and for correspondence; work under stress of meeting deadlines; accurately copy information from a written or on-screen source; write simple memos using correct grammar, punctuation, and spelling; adjust to changes in workloads and assignments; and learn to access and use various computer applications and office equipment.